Define Business Structure › Contacts › Create a Contact › Create a Contact Using the Quick Profile

Create a Contact Using the Quick Profile

You can create a new contact using the Quick Profile.

To create a contact from the Quick Profile

1. Select View, Quick Profile from the menu bar on the Service Desk tab.

   The Quick Profile Contact Search page appears.

2. Click Create New.

   The Create New Contact page appears.

3. Complete the fields as appropriate for the contact.

   See Contact Fields for field definitions.

4. Click Save.

   The contact record is saved and the Contact Detail page appears. The following buttons are now available for configuring the contact:

   • Update Environment -- Displays the Configuration Item/Asset Search window for the contact or organization, where you can specify search criteria for the assets you want to consider. When you click Search, the Environment Update window is displayed, where you can add and remove assets for this contact or organization.
   • Update Groups -- Displays the Group Search window, where you can specify search criteria for the groups you want to consider for this contact. When you click Search, the Groups Update window is displayed, where you can add and remove groups for this contact.