Administration › Security and Role Management › Contacts › Create a Contact › Contact Tabs › Assign a Contact to an Organization

Assign a Contact to an Organization

Organizations describe internal departments and divisions or external companies that can be assigned to tickets, CI classes, and contacts.

To assign a contact to an organization:

1. On the Contact Detail page, select the Organizational Info tab.
2. Enter the field values as follows:
   • Functional Organization -- The organization for which the contact works.
   • Department -- The department where the contact works.
   • Administrative Organization -- The organization to which the contact reports for accounting purposes.
   • Cost Center -- The code to which this contact's expenses are charged.
   • Vendor -- The name of the vendor associated with this contact.
   • Supervisor -- The name of the person to which this contact reports.

   Note: You can enter the values directly in the fields or click the search icon to search for the desired field value.

3. Click Save to save the organizational information to the contact detail record.