Requests › Request Attachments › Attach a URL to a Request

Attach a URL to a Request

You can attach a link to a URL to a request so that it may be viewed when viewing or editing the request.

To attach a URL to a request

1. On the Service Desk tab, select the desired request from the Request List page.

   The Request Detail page displays.

2. Select the Attachments tab, and click Attach URL.

   The Create New Attachment page displays.

3. Enter the URL you want to attach.
4. Ente a name for the attachment.

   This name displays in the Attachments List on the Request Detail page.

5. Enter a description for the attachment.
6. Click Save.

   A link to the URL is added to the request record and is listed on the Attachments tab of the Request Detail page.