Administration › Support Automation › Support Automation Adaptations › Page Layout Configuration › Create a Default Layout Page

Create a Default Layout Page

The default layout pages are public and not associated with a queue. You can create customized pages to override the default for a queue or a tenant to suit the needs of your business.

To create a default layout page

1. Select Adaptations, Page Layout from the Support Automation menu.

   The Page Layout List page appears.

2. Click Create New.

   The Create New Page Layout Configuration page appears.

3. Complete the following fields:

   Tenant

   Specifies the tenant that the page displays for.

   Page Type

   Specifies the page type.

   Page URL

   Specifies the location of the page URL.

   Queue

   Specifies the queue that displays the page.

   External URL

   Select to define the URL as external.

   Click Save.

   The default page is created.