Administration › Attachments Library › File Types › Create a File Type

Create a File Type

CA SDM provides predefined file types that can support the attachments. For example, the predefined file type, Adobe Acrobat supports the pdf file formats as attachments. You can also create file types. For example, create JPEG file type for users to upload snapshot for an incident.

Follow these steps:

1. Log in to web UI from the following CA SDM servers, depending on your CA SDM configuration:
   • Conventional: Primary or secondary servers
   • Advanced availability: Application or background servers
2. Select Attachments Library, File Types on the Administration tab.

   The File Type List page opens.

3. Click Create New.

   The Create New File Type page opens.

4. Complete the following fields:

   Type

   Specifies the file type or identifies the associated software application, for example Word document, Image, Executable.

   Extension

   Specifies the characters appended to the base filename that identify the file type. For example, the extension doc identifies a Microsoft Word document.

   Icon Name

   Specifies the name of the graphic file that contains the icon to be used to identify this file type.

   Status

   Indicates whether the record is active in the database and available for use.

5. Click Save.

   The file type is created.