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Create a Managed Change State

Create a managed change state for your change verification environment. For example, the Change Administrator wants to create the Approval In Progress state and set the verification to active.

The Managed Change State History tab shows the audit history that lists all previous modifications made to the managed change state options with the time and user that made the changes. The tab also shows any previous values and the users that specified them.

Follow these steps:

  1. On the Administration tab, click CA CMDB, Configuration Control, Managed Change States.

    The Managed Change States List page appears.

  2. Click Create New.

    The Create New Managed Change State page appears.

  3. Enter a Change Order status, such as Approval in Progress.

    You can also click Change Order Status to search for a status.

  4. Select the option to set the change state as Active or Inactive.
  5. (Optional) Select any of the following change states:
    Change Verification Active

    Enables change verification for this change state.

    Implementation State

    Indicates that the Change Order is in an implementation phase.

    Use this option to prevent unwanted Incident creation for incomplete Change Orders. For example, CACF detects a rogue change where the change matches the CI and attribute names of a change specification. The verification policy states to only update if the change matches. You can reject this change because the Change Order is verified after fully implemented and moved to a verification state.

    Note: You cannot use a managed change state as both as an active change verification and an implementation state.

    Change Specifications Editable

    Indicates that you can edit change specifications in this state.

    Show Change Specification Override Buttons

    Displays the override buttons when a change verification is active, but is not allowed an edit, such as Accept Discovered Value, Accept Planned Value, Mark As Verified, and Cancel.

    Promote Change Order After Verification

    Promotes the Change Order to the next state automatically after change specifications for a Change Order move to a verified or final state.

    Note: Promotion only occurs when the Change Order is in a state with change verification active.

  6. Click Save.

    The managed change state is created and saved.