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Create UNC Credentials

You create the UNC credentials to allow users to access shared resources from the CA SDM servers using UNC path.

Important! The UNC component does not work when the CA SDM server is in the domain and the shared location is in the WORKGROUP. It also does not work when the administrator password for the CA SDM server and the shared location are different.

Follow these steps:

  1. Click the UNC Credentials in the General Setting page or select Security and Role Management, UNC Credentials on the Administration tab.

    The Credentials List page opens.

  2. Click Create New.

    The Create New Credentials page opens.

  3. Complete the following fields as appropriate:
    Symbol

    Specifies the unique identifier to identify the credentials during a search easily.

    Userid

    Specifies the username to access the UNC path. The user can be a local or domain Windows user having access to the Service Desk server.

    Password

    Specifies the password to access the UNC path.

    Active

    Specifies if the UNC credentials are active or inactive. The inactive credentials cannot be used.

  4. Click Save.

    The UNC credentials are created.