Define Business Structure › Contacts › Edit Contacts › Edit Contacts Using LDAP

Edit Contacts Using LDAP

You can synchronize existing contacts with the current LDAP data.

To update a contact using LDAP information:

1. Select Search, Contacts on the Scoreboard.

   The Contact Search page appears.

2. Fill in the filter fields as desired (or leave all filter fields blank to see a listing of all contacts), then click Search.

   The Contact List page appears.

3. Click the contact you want to edit.

   The contact's Detail page appears.

4. Click Edit.

   The contact's Update page appears.

5. Click Merge LDAP.

   The LDAP Entry List page appears. If the contact you are editing has a corresponding LDAP record, it appears on this page.

6. Click the LDAP entry.

   The LDAP Detail page appears.

7. Click Close Window after you have verified that the LDAP Detail page contains the data for the correct user.
8. Right-click the entry on the LDAP Entry List page for the contact you are updating and select Merge Into Contact.
9. Click Save on the contact's Update page.