Generate Reports › Analysis Reports › Generate Request Area or Issue Category Reports

Generate Request Area or Issue Category Reports

Request Area or Issue Category reports provide you with the number of requests or issues opened in the specified period for each request area or issue category. This report is sorted alphabetically by request area or issue category.

To generate Request Area or Issue Category report from the web interface

1. Choose the Administration tab.
2. Expand the Service Desk and Analysis nodes.
3. Choose Request or Issue.
4. Choose the appropriate report based on the time frame you want.