Administration › Security and Role Management › Groups › Create a Group › Group Tabs

Group Tabs

The following tabs are available on the Group Detail and Update Group pages:

Notification

Defines the contact information and method for notifying the group.

Address

Assigns the group to a location.

Organizational Info

Specifies the functional or administrative organization, department, cost center, or vendor information.

Environment

Specifies the environment (for example, equipment, software, and services).

Remarks

Provides notes regarding the group.

Members

Adds or removes contacts.

Service Contracts

Lists service contracts that have been associated with the group.

Auto Assignment

Lists auto assignment of tickets based on group membership.

Special Handling

Lists special handling types, such as VIP or security risk types. You can click Update Special Handling Membership to search for special handling members and update the special handling membership.

See Also

Set Up Group Notification Parameters

Assign a Group to a Location

Assign a Group to an Organization

Set Up a Group's Environment

Group Remarks

Assign Members to a Group

Group Auto Assignments