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Create a Workflow Task Status Code

Note: If multi-tenancy is installed, select the appropriate tenant from the drop-down list. The public (shared) option creates the object for all tenants.

To define a workflow task status code

  1. Select Service Desk, Issues, Workflow Task Status Codes on the Administration tab.

    The Task Status List appears.

  2. Click Create New.

    The Create New Task Status page appears.

  3. Complete the fields as appropriate.
  4. Click Save.

    The task status definition is saved and Task Status Detail page appears.