Issue status transitions control the movement of a issue from one discrete state to another (for example, from Open to Closed). With transitions, you can define a subset of the full status list and determine the next status of the ticket as it continues through its lifecycle. You can use the predefined transitions (listed on the Issue Transitions List page), modify the transitions, or create transitions.
Note: You can specify how strictly the system enforces Status policies by configuring the Status Policy Violations option in Options Manager (General Options). This option only applies to automated system processes, such as integrations and macros.
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