Administration › Service Desk › Change Orders › Closure Code

Closure Code

You use closure codes to indicate the final outcome of a change order. You set the field manually or when updating status activity on a change order. CA SDM provides the following default closure codes:

Successful

Indicates the change order was successful.

Unsuccessful

Indicates the change order was unsuccessful.

Successful with Errors

Indicates the change order was successful, but directly or indirectly caused errors.

More information:

Define Closure Codes

Update a Closure Code