Administration › Service Desk › Application Data › Remote References › Create a Remote Reference › Remote Reference Fields

Remote Reference Fields

You can use the fields on the Remote Reference pages to define, search, and edit Remote Reference definitions.

Note: All search fields that allow text entry support use of the % wildcard character.

The following fields require explanation:

Function Access

Specifies the functional area where the remote reference belongs. For example, if the reference pertains to administrative functions, select Admin. If the reference pertains to notifications, select Notify.

Architecture Type

Specifies the appropriate operating environment for the remote reference (Windows or UNIX).

NT Server, UNIX Server, or UNIX Client Exec Command

Specifies the character string that executes the remote reference on a Windows server or a UNIX operating environment.

Note: You can click the More icon to display the Additional Search Arguments field. This field is intended only for expert users who understand SQL and Majic and can use it to specify search arguments that are not available in the standard search filter fields. You can enter a SQL WHERE clause in this field to specify an additional search argument.