Administration › Security and Role Management › Contacts › Create a Contact › Contact Tabs › Define Contact Notification Parameters

Define Contact Notification Parameters

You can define the contact information and the method you want to use to notify a contact.

To set up contact notification parameters:

1. On the Contact Detail page, select the Notification tab.
2. Enter the appropriate contact information, such as Telephone Number, Fax Number, Email Address, etc.
3. Select the notification method you want to use for each message urgency level for this contact (low, normal, high, and emergency).

   For example, you may want to notify this contact using the Email method for normal level activities, but you may want to use the Pager_Email notification method for emergency level activities.

4. Select the workshift that is valid for each notification urgency level.

   For example, you may assign a Regular workshift (five-day week, eight-hours a day) to the normal level notification, but a 24 hour workshift to the emergency level notification.

5. Click Save to save the notification parameters.