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Use Nested Tabs

The Nested tabs (notebook) control lets you expand or collapse key details within the current form. For example, use the control to customize how you organize tabs on the Incident Detail Form.

Example: Use Nested Tabs on the Incident Detail Form

  1. Open an Incident from the Scoreboard.

    The Incident Detail form appears.

  2. Locate the tabs at the bottom of the detail form. Each tab is numbered from left to right. For example, 1. Additional Information, 2. Logs, 3. Knowledge Management, and 4. Relationships.
  3. Click the second tab, for example, 2. Logs.

    The first tab collapses and expands the second tab. The second tab shows the content of that tab and the tabs nested within that tab. For example, 1. Activities, 2. Event Log, and 3. Support Automation.

  4. Click the third tab, for example, 3. Knowledge Management.

    The second tab collapses and expands the third tab. The third tab shows the content of that tab and the tabs nested within that tab. For example, 1. Knowledge and 2. Solutions.