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Example: Accept the Discovered Value

In this example, the Change Analyst determines that the CI has been updated to a correct attribute value for a CI and accepts the discovered value.

Follow these steps:

  1. Open a Change Specification that a Change Analyst created in your environment.
  2. View the detail page to see the planned value for the CI attribute that the Change Analyst specified.
  3. Research the attribute value for the CI.

    For example, discovery indicates that the Change Analyst entered the incorrect value.

  4. Click Accept Discovered Value.

    The CI updates with the discovered value and CACF sets the status of the change specification from Verification Pending to Accepted Discovered Value.

  5. If you configured the managed state to enable the Promote Change Order After Verification option, CACF closes the Change Order after all change specifications are in a final state.