Administration › Service Desk › Application Data › Configuration Items › Configuration Item List

Configuration Item List

You can enter search criteria to filter the Configuration Item List to display only the items you want to see. You can also search for individual configuration items that you want to view or edit.

To search for a configuration item

1. On the Administration tab, navigate to the Configuration Item (CI) List .

   The Configuration Item Search page appears.

2. Complete one or more of the search fields.
3. (Optional) Click More to display additional search fields.
4. Click Search.

   The Configuration Item List page opens to display the items that match your search criteria. You can select a CI to view or edit, or right-click a CI to display its menu.

Note: You can export list results to Excel for use outside of CA SDM by clicking the Export button on the List page.

More information:

Configuration Item Search Fields

Discovered Assets

View the Event History for a Configuration Item