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Define Organization Information

You can define detailed information about the organizations that are responsible for a configuration item.

To define organization information for a CI

  1. On the Scoreboard, select Configuration Items, Active or Inactive. Select the Priority, Warranty, and Ownership for the configuration item you want to edit.

    The Configuration Item List appears.

  2. Select the Configuration Item to edit.

    The Configuration Item Detail page appears.

  3. Click Edit.

    The Update Configuration Item page appears.

  4. Select the Organizations tab and click Update Organizations.

    The Organization Search page displays.

  5. Complete one or more of the search fields, and click Search.

    The Organization List page displays the organizations that match your search criteria.

  6. From the list on the left, click an organization that you want to assign to this configuration item. To highlight multiple organizations, hold down the CTRL key while selecting.
  7. When you have selected all the organizations that you want, click Move (>>).

    The selected organizations move to the Assigned to CI list on the right.

  8. Click OK.

    The Configuration Item Detail page displays the selected organizations listed on the Organizations tab.