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Add Comments to a Change Order

Depending on the access level your administrator has granted, you may be able to add comments to an open change order ticket.

Note: After you have saved a comment, you cannot edit or delete it.

Note: If the Add Comment button does not appear on the Order Detail page, you have not been granted access to update change order tickets.

To add a comment to a change order

1. Click the link to your open change orders in the "Look up my existing tickets" section of your home page.

   Your list of open change order tickets appears.

   Note: If you know the change order number, you can enter it in the search field and click Go to access the change orders directly.

2. Click the Change Order # link for the ticket you want to comment on.

   The Change Order Detail page appears.

3. Click the Add Comment button in the upper right-hand corner of the window.

   The Add Comment page appears.

4. Enter your comment in the User Description field, and then click the Save button.

   Your comment appears in the History section of the Change Order Detail page.