Administration › CA CMDB Administration › Configuration Item List › Change Verification Notification Messages

Change Verification Notification Messages

The CI detail form displays a notification message that indicates if a change performed in the web interface completed successfully or unsuccessfully. If a change does not complete successfully, a warning message displays that indicates the policy, attribute, and corresponding action. For example, if a user attempts to update a CI but the change was not saved due to policy rejecting the change when the user attempted to update the CI.

The Verification Log tab also shows details corresponding to the message for future reference. The message may tell the user to view at the verification log when multiple operations cannot be displayed in a single message.

The notification message indicate the following information:

• Which policy was in effect and corresponding policy action
• Whether a rogue update was detected and if the changes do not match any change orders pending verification
• Whether a Incident was created, updated, or closed, and the corresponding reference number