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Maintain Relationships

You can create and manage the relationships between configuration items.

To create a new relationship:

  1. From the Administration tab, navigate to the CI Relationship List.

    The Configuration Item Relationship List page appears.

  2. Click Create New.

    The Create New Configuration Item Relationship page appears.

  3. Fill in the following fields:
    Tenant (if multi-tenancy is installed)

    The tenant level for this relationship.

    Provider/Peer CI

    The configuration item that provides the relationship. Enter the configuration item name directly into this field, or click the search icon to select the configuration item from a list.

    Relationship Type

    Use the Relationship Type Search and List to select relationship type.

    Dependent/Peer CI

    The dependent configuration item in this relationship. Enter the configuration item name directly into this field, or click the search icon to select the configuration item from a list. This is a required field.

    Symbol

    (Optional) The unique identifier for this relationship. You should assign a symbol that makes the relationship easily recognizable from the list.

    Description

    (Optional) A detailed description of the relationship. You can use this field to describe the repositories assigned in the relationship, or the purpose of the relationship.

    Source Repository

    (Optional) A detailed description of the relationship. You can use this field to describe the repositories assigned in the relationship, or the purpose of the relationship.

    Cost

    (Optional) The dollar value of the relationship between the configuration items.

  4. Click Save.

    The relationship is created and assigned to the selected CIs.

More information:

View CI Relationships

CI Relationship Types

Delete a CI Relationship from the Database