Administration › Service Desk › Application Data › Codes › Contact Types › Create a Contact Type Code

Create a Contact Type Code

You can create new contact type codes.

To create a contact type code

1. Select Service Desk, Application Data, Codes, Contact Types on the Administration tab.

   The Contact Type List page appears.

2. Click Create New.

   The Create New Contact Type page appears.

3. Fill in the fields as appropriate.

   See Contact Type Fields for field descriptions.

4. Click Save.

   The new code definition is saved.