Administration › Service Desk › Application Data › Codes
You can define codes for your application data components.
More information:
Attribute Aliases
Auto Close Settings
Contact Types
Cost Centers
Countries
Departments
End User Roles
iCalendar Event Templates
Impacts
Locations
Organizations
Outage Types
Positions
Priorities
Products
Reasons
Reporting Methods
Resolution Codes
Resolution Methods
Root Causes
Severities
Sites
Special Handling Types
States/Provinces
Symptom Codes
Timer Setup
Timespans
Timezones
Urgencies
Web Macro
Workshifts
