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Organizations

Organization codes can define the companies, divisions, or departments in your enterprise. You can use organization codes to indicate the working and reporting relationships of your service desk users. This information is defined on a user's contact records and displayed on their tickets.

Organizations can also be assigned to the resources in an asset class, or the issues assigned to a specific ticket area or category.

More information:

Create an Organization Code

Organization Fields

Search for an Organization Code

Edit an Organization Code