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Create a Managed Survey

You can create a managed survey from the Service Desk node on the Administration tab.

Note: If multi-tenancy is installed, select the appropriate tenant from the drop-down list. The public (shared) option creates the object for all tenants.

To create a managed survey

  1. Click the Administration tab.

    The Administration page appears.

  2. Click Service Desk, Surveys.

    Click Managed Surveys, Managed Survey List.

    The Managed Survey List appears.

  3. Click Create New.

    The Create New Managed Survey page appears.

  4. Complete the fields as appropriate.

    See Managed Survey Fields for field descriptions.

  5. Use the controls available on the tabs at the bottom of this page to configure the managed survey as appropriate.

    See Managed Survey Tabs for more information.

  6. Click Save.

    The managed survey definition is saved and the Managed Survey Detail page appears.

The following buttons are available:

Event History

Opens the Event History window, which lists the status, time loaded, fire time, and condition for each event associated with the managed survey.

Attach Event

Opens the Attach Managed Survey Events window, which allows you to attach events with an object type of Managed Survey.

See Also

Events