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Create a Folder

Folders are used to organize the documents in repositories. For example, you can create a folder Error Images under the Images repository. This folder can contain all the snapshots of errors messages that the user has encountered.You cannot create a folder for the Service Desk Attachments repository type.

Follow these steps:

  1. Select Attachments Library, Repositories on the Administration tab.

    The Repositories List page opens.

  2. Right-click the repository where you want to create the folder and select Add Folder.

    The Create New Folder page opens.

  3. Enter the name of the folder and a description of its contents.
  4. Select the Permissions tab and specify the appropriate access rights.
  5. Click Save.

    The folder is created.