Define Business Structure › Organizations › Create an Organization

Create an Organization

Organizations describe internal departments and divisions or external companies that can be assigned to tickets, CI classes, and contacts.

Note: If multi-tenancy is installed, select the appropriate tenant from the drop-down list. The public (shared) option creates the object for all tenants.

To create an organization

1. Select File, New Organization from the menu bar on the Scoreboard.

   The Create New Organization page appears.

2. Fill in the fields as appropriate for the organization.

   See Organization Fields for field definitions.

3. Use the controls available on the tabs at the bottom of this page to configure the organization record:

   Address

   These fields are filled in automatically based on geographical information in the associated Location record. See Locations for more information.

   Environment

   This tab allows you to associate one or more configuration items with the organization record. See Set Up an Organization's Environment for information about using this tab.

4. Click Save.

   The organization record is saved and the Organization Detail page appears.