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Create a Position Code

You can create new position codes.

To create a position code

  1. Select Service Desk, Application Data, Codes, Positions on the Administration tab.

    The Position List page appears.

  2. Click Create New.

    The Create New Position page appears.

  3. Fill in the fields as appropriate.

    See Position Fields for field descriptions.

  4. Click Save.

    The new code definition is saved.