Administration › Service Desk › Application Data › Codes › Reasons › Create a Reason Code

Create a Reason Code

You can create new reason codes.

To create a reason code

1. Select Service Desk, Application Data, Codes, Reasons on the Administration tab.

   The Reason List page appears.

2. Click Create New.

   The Create New Reason page appears.

3. Fill in the fields as appropriate.

   See Reason Fields for field descriptions.

4. Click Save.

   The new code definition is saved.