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Administration › Support Automation › Support Automation Adaptations › Page Layout Configuration › Define the In Session Page

Define the In Session Page

The In Session Page is the web page that the end user sees when the support session starts. You can customize the Post-Logout Page for a queue or a tenant.

To define the In Session Page

  1. Select Adaptations, Page Layout from the Support Automation menu.

    The Page Layout List page appears.

  2. Click In Session link.

    The Page Layout Configuration page appears.

  3. Click Edit to modify the settings.

    The Update Page Layout Configuration page appears.

  4. Modify any of the following fields:
    Page URL

    Specifies the location of the page URL.

    External URL

    Select to define the URL as external.

    Click Save.

    The configuration is saved.