Administration › Knowledge Administration › Knowledge Categories › Delete a Category

Delete a Category

You can remove a category from the Knowledge Category structure. When you delete a category, you can specify whether to remove the subcategories of the selected category, and all associated document links.

Note: This feature is only available to system administrators and knowledge managers.

To delete a category

1. On the Administration Tab, browse to Knowledge, Knowledge Categories.

   The Knowledge Categories page appears.

2. Right-click the category to delete, and select Delete Category from the shortcut menu.

   The Delete Category page appears.

   Note: You cannot delete or modify the Top category.

3. (Optional) Do one of the following:
   • Select the Include Subcategories check box to delete all subcategories of the selected category.
   • Clear the Include Subcategories check box to move all subcategories from the selected category to its nearest available parent category.
4. (Optional) Do one of the following:
   • Select the Include Documents check box to delete documents that reside in the selected category. When you select the Include Documents check box, the following options display:
     • Delete documents linked by primary category only—Deletes only documents for which the selected category is identified on the Knowledge Categories pane as the primary category of the document.
     • Delete all documents linked to the category—Deletes all documents in the selected category.
   • Select the Include Documents check box to relocate documents from the selected category to its nearest available parent category.

   Click OK.

   The product deletes the selected category and the Knowledge Category pane refreshes.