This documentation provides the CA SDM and Knowledge Management administrator and manager roles with information for configuring and monitoring the knowledge management process. This includes creating the category structure, defining the approval process, and configuring default search and security settings.
In the following topics, the settings for each feature are explained, with further references to the administrative tools that can assist you in your configuration tasks.
For information on Knowledge Management Management, see the Administration Guide.
This section contains the following topics:
Knowledge Management Configuration and Management Functions
Knowledge Management Roles and Functions
Knowledge Management System Settings
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