Administration › Knowledge Administration › Search

Search

The Search feature enables administrators to perform the following tasks:

• Manage the Knowledge Management search engine and define the settings used to manage noise words, special terms, and synonyms that are excluded or included in searches.
• Define settings used to parse documents.
• Define default search settings.
• Create "recommended documents" that display in the search results. Dynamic FAQ listing is used to push (bubble up) the recommended documents to users.

  Note: A document can have different permissions than the attachments linked to the document.

More Information:

Use the Knowledge Management Search

Define Parse Settings

Use the Knowledge Re-Index Utility

Recommended Documents

Set Up Default Search Settings