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Edit a Country Code

You can edit predefined and custom country codes.

To edit a country code

  1. Select Service Desk, Application Data, Codes, Countries on the Administration tab.

    The Country List page appears.

  2. Select the code you want to edit.

    The Country Detail page appears.

  3. Click Edit.

    The Update Country page appears.

  4. Edit the fields as appropriate.

    See Country Fields for field descriptions.

  5. Click Save.

    The updated code definition is saved.