Administration › Service Desk › Application Data › Codes › Priorities › Edit a Priority Code

Edit a Priority Code

You can edit priority codes.

To edit a priority code

1. Select Service Desk, Application Data, Codes, Priorities on the Administration tab.

   The Priority List page appears.

2. Select the code you want to edit.

   The Priority Detail page appears.

3. Click Edit.

   The Update Priority page appears.

4. Edit the fields as appropriate.

   See Priority Fields for field descriptions.

5. Click Save.

   The updated code definition is saved.