Administration › Service Desk › Surveys › Survey Templates › Edit a Survey Template

Edit a Survey Template

You can edit a survey template from the Administration tab.

To edit a survey template

1. Click the Administration tab.

   The Administration page appears.

2. Click Service Desk, Surveys, Survey Templates.

   The Customer Survey List appears.

3. Click a survey in the Survey Name column.

   The Survey Detail page opens.

4. Click Edit.

   The editable fields appear.

   See Survey Template Fields for field definitions.

5. Click Save.

   The template is updated with your changes.

6. Do any of the following:
   • Click View Survey to preview.
   • Click Close Window.

   The Customer Survey List reappears.