Administration › Events and Macros › Macros › Create a Macro › Execute CA IT PAM Action Macro

Execute CA IT PAM Action Macro

You can create a macro to initiate a CA IT PAM process. A CA IT PAM process definition can be associated with any CA SDM ticket type. The change category, issues category, or request/incident/problem area the ticket is assigned to determines the process definition that is applied to the individual tickets. If a CA IT PAM workflow has been attached to the selected category, the CA IT PAM Workflow is automatically attached and initiated when the ticket is saved.

Complete the macro description, record status, and the CA IT PAM start form and click Save.