Administration › Options Manager › KPI Options

KPI Options

This option controls the operation of the KPI daemon.

kpi_ticket_data_table

Enables the KPI daemon to collect data whenever CA SDM tickets are opened, closed, or certain fields are modified. Ticket data is written into the usp_kpi_ticket_data database table, and is available for generating web-based reports. For details about using this feature, see the Administration Guide.

Note: Enabling this feature may result in degraded CA SDM performance.

concurrent_lic_refresh_interval

Specifies the concurrent refresh time interval (in seconds) for all the concurrent KPIs (for example, webConcurrentLicenseCt KPI). If this option is installed, all the concurrent KPIs calculate the count only after the specified interval. If you do not install this option, refresh interval time is defaulted to 3600 seconds for all the concurrent KPIs.
Range: 600 to 7200 seconds.