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Options Manager

The Options Manager lets you modify the functionality of your system. You can easily install and uninstall specific customization options.

Note: In advanced availability configuration, you can install or uninstall an option only from the background server. You can view the options and the descriptions from the application server.

The Options Manager pages list the applications that can be customized, the options that apply to those applications, and the values associated with the options, if any. They also provide descriptions of each option and indicate the status of each option (installed or uninstalled).

You can install these customization options when you install the rest of the product, or you can install any or all the options later. (Some options are automatically installed when you install the application that uses them.) You can also change the values of installed options at any time.

Important! Depending on your role, you may not have access to all the options.

This section contains the following topics:

Install/Uninstall Options Manager Options

Options List Search

Archive and Purge Options

Asset Information Service Options

Audit Log Options

CA CMDB Options

CA Process Automation Workflow Options

CA Workflow Options

Change Order Mgr Options

Change-Issue Options

Email Options

General Options

Issue Mgr Options

Knowledge Options

KPI Options

LDAP Options

Multi-Tenancy Options

Notifications Options

Request Mgr Options

Request-Change Options

Request-Change-Issue Options

Search Engine Options

Security Options

Support Automation Options

Time-to-Violation Options

Ver Ctl Options

Web Options

Web Report Options

Web Service Options