Administration › Options Manager › General Options

General Options

add_utf8_byte_order_mark

Causes the default data to include an encoding signature (UTF-8 Byte Order Mark). Editors that support UTF-8 use this signature to display and maintain UTF-8 encoding.

catalog_server

Specifies the CA Service Catalog server location (for example: http[s]://servername:8090). If a load balancer is in use, verify that this option specifies the load balancer.

default_superuser_id

Specifies the default superuser ID for CA SDM, such as ServiceDesk.

Status_Policy_Violations

Specifies how strictly the system enforces Status policies. This option only applies to automated system processes, such as integrations and macros. The end user is unaffected by this option.

Valid option values are:

• Warn -- Allows the status policy violation to proceed, but a warning message is written to the log.
• Allow -- Allows the status policy violation to proceed, but no warning message is written to the log.
• Reject -- Rejects the status policy violation and an error message appears.

singleton_notify_list

CA SDM sends the singleton daemon failure notification when it fails to restart a failed singleton daemon. This option controls the list of email recipients that will be notified when a singleton daemon fails to restart on the CA SDM server. Some fields in this page are self-explanatory. Following are the fields that need explanation:

Action Status

Indicates the installation status of the option.

Option Value

Specifies a list of comma-separated email addresses for sending the singleton daemon failure email.

Action Status Message

Specifies the message text to be included in the singleton daemon failure email.