An administrator should review and modify transactions that have ambiguous CI targets before loading the transaction data. You can also resolve CI transactions that do not have a target CI but have identifying attributes for one or more existing CIs. This resolution helps ensure that the appropriate CI is updated and prevents incorrect or inconsistent data from being created.
Note: To view ambiguity either for CIs or CI transactions, you must calculate the ambiguity index by using the cmdb_update_ambiguity utility.
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