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Change Windows (Change Order)

You can use change windows to avoid collisions on the Change Calendar. CA SDM lets you create the following change windows:

Maintenance

Indicates a scheduled time period during which a CI or a set of CIs can be changed. Because changes can involve downtime, these windows can be used to minimize disruptions to critical business processes. In general, scheduled changes should occur inside a maintenance window.

Blackout

Indicates a scheduled time period during which CI changes should not occur. This blackout can indicate a reduced support period (for example, a holiday), a corporate event, or a critical business time, such as fiscal year-end. In general, scheduled changes should only occur outside blackout windows.

Global Change Windows

Indicates a blackout or maintenance window that occur for your entire organization. For example, you want to create a global blackout window named Holiday that starts in November and ends in January in the Amercan - East timezone. This blackout window does not allow nonemergency changes between these dates. Global change windows do not associate with specific CIs because they apply to all CIs.

Note: For more information about administering change windows, see the Administration Guide.

See Also

Define Change Windows (Change Order)

Update a Change Window (Change Order)

Create a Blackout Window Example

Create a Global Maintenance Window

Associate a CI with a Maintenance Window

View Associated CIs