Administration › Service Desk › Service Contracts › Create a Service Contract

Create a Service Contract

You can create service contracts and map them to contacts, configuration items, and priorities.

Note: If multi-tenancy is installed, select the appropriate tenant from the drop-down list. The public (shared) option creates the object for all tenants.

To create a service contract and configure its mapping

1. Select Service Desk, Service Contracts on the Administration tab.

   The Service Contract List page appears.

2. Click Create New.

   The Create New Service Contract page appears.

3. Complete the fields as appropriate.
4. Configure the service contract mapping as appropriate.
5. Click Save.

   The service contract definition is saved and the Service Contract Detail page appears.

See Also

Service Contract Fields

Service Contract Tabs