Service Contract Tabs

The following tabs are available on the Service Contract Detail and Update Service Contract pages:

Contacts

Allows you to map one or more contacts to the service contract. Also allows you to update a contact's service type.

Groups

Allows you to map one or more groups to the service contract. Also allows you to update a group's service type.

Config. Items

Allows you to map one or more configuration items to the service contract. Also allows you to update a configuration item's service type.

Priorities

Allows you to map a priority to the service contract.

Urgencies

Allows you to map an urgency to the service contract.

Private_Service_Types

Allows you to create a new service type to map to this service contract.

Note: This tab appears on the Service Contract Detail page after a new service contract record has been saved.

Request Areas

Allows you to create a new request area or copy an existing request area to map to the service contract.

Note: This tab appears on the Service Contract Detail page after a new service contract record has been saved.

Change Categories

Allows you to create a new change category or copy an existing change category to map to the service contract.

Note: This tab appears on the Service Contract Detail page after a new service contract record has been saved.

Issue Categories

Allows you to create a new issue category or copy an existing issue category to map to the service contract.

Note: This tab appears on the Service Contract Detail page after a new service contract record has been saved.