The left pane of the Quick Profile displays the following contact and organization information, environment, and history details for the selected contact:
Displays general information about the contact, such as name, status, access type, and system login information. When a contact requires special handling, a banner indicates the handling classification.
Displays a list of the configuration items associated with the selected contact, and the number of incidents, problems, requests, change orders, and issues for each configuration item. Click Update Environment to add or remove configuration items for this contact.
Displays a list of the issues for which the selected contact is the Affected End User. You can search for a specific issue, filter the list of issues displayed, or create an issue from this list.
Displays a list of the requests for which the selected contact is the Affected End User. You can search for a specific request, filter the list of requests displayed, or create a request from this list.
Displays a list of the incidents for which the selected contact is the Affected End User. You can search for a specific incident, filter the list of incidents displayed, or create an incident from this list.
Displays a list of the problems for which the selected contact is the Affected End User. You can search for a specific problem, filter the list of problems displayed, or create a problem from this list.
Displays a list of the change orders for which the selected contact is the Affected End User. You can search for a specific change order, filter the list of change orders displayed, or create a change order from this list.
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