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Search for a Default Credential

You can search for default credentials. Default credentials let you run an automated task on the end-user computer to view system information about their computer or gain access to their computer.

To search for default credentials

  1. Select Tools, Default Credentials from the Support Automation menu.

    The Default Credentials List page appears.

  2. Click Show Filter.

    Additional fields appear.

  3. Complete the fields and click Search.

    The search limits the list to the information of interest.

Note: You can click the Export button to export the list results to a Microsoft Excel (.xls) file format for use outside of CA SDM.