Administration › Support Automation › Tool Administration › Default Credential Administration › Update Default Credentials

Update Default Credentials

You can run automated tasks on the end-user computer even if the end user would not typically have system access rights to perform such activities. If the current end user does not have administrative rights to view system information about their computer, you can run a restricted automated task using default credentials to gain access.

To update default credentials

1. Select Tools, Default Credentials from the Support Automation menu.

   The Default Credentials List page appears.

2. Click a default credential.

   The Default Credentials Details page appears.

3. Click Edit.

   The Update Default Credentials page appears.

4. Modify any of the following fields:

   Label

   Specifies the name that displays.

   Domain

   Specifies the domain.

   Login

   Specifies the login name.

   Password

   Specifies the password.

   Confirm Password

   Specifies the password was typed correctly.

   Active

   Specifies the default credentials is active.

   Click Save.

   Default credentials are specified.