Administration › Service Desk › Requests/Incidents/Problems › Define a Priority Calculation › Search for a Priority Calculation

Search for a Priority Calculation

You can search for active and inactive priority calculations.

To search for a priority calculation

1. On the Administration tab, select Service Desk, Request/Incidents/Problems, Priority Calculation.

   The Priority Calculation List appears.

2. Click Show Filter.
3. Complete the following priority calculation fields as appropriate.
4. Click Search.

   The Priority Calculation List appears.