Administration › Service Desk › Service Contracts › Update a Service Contract

Update a Service Contract

You can edit a service contract record that has already been created.

Note: When you update a service contract, the Private Service Types, Request Areas, Change Categories, and Issue Categories tabs are available on the Service Contract Detail and Update Service Contract pages.

To update a service contract

1. Select Service Desk, Service Contracts on the Administration tab.

   The Service Contracts List page appears.

2. Select the service contract to edit.

   The Service Contract Detail page appears.

3. Click Edit.

   The Update Service Contract page appears.

4. Edit the fields as appropriate.

   See Service Contract Fields for field definitions.

5. (Optional) Use the controls available on the tabs at the bottom of the page to configure the service contract record.

   See Service Contract Tabs for more information.

6. Click Save.

   The service contract definition is saved and the Service Contract Detail page appears.